05
PROVE
Process Redesign for Organisational Value & Efficiency
Process Redesign for Organisational Value & Efficiency (PROVE) is a program that imparts analysis, innovation and documentation skills for participants to map their organisation’s processes accurately and effectively.
Learning Objectives
Learning Facilitation Methodology
Learning Objectives
After attending this workshop, learners will be able to do the following:
• Analyse an As-Is process and render improvements in Transportation, Inventory, Motion, Waiting, Overproduction, Overprocessing, Defects/Rework to reduce time and effort resulting in improved business processes
• Decide on relevant process documentation methods to record their organisation’s own processes
• Build a hierarchy of processes using different diagrams to record and document responsibility, accountability and flow of value
• Gather information from interviews, raw data and ready documentation to build processes
• Analyse an As-Is process and render improvements in Transportation, Inventory, Motion, Waiting, Overproduction, Overprocessing, Defects/Rework to reduce time and effort resulting in improved business processes
• Decide on relevant process documentation methods to record their organisation’s own processes
• Build a hierarchy of processes using different diagrams to record and document responsibility, accountability and flow of value
• Gather information from interviews, raw data and ready documentation to build processes
Learning Facilitation Methodology
Take Charge Learning Facilitator System®
o Classroom/ Virtual Platform o Interactive lecture
o Group presentations Octalysis GamificationTM
o Management games o Simulations
o Classroom/ Virtual Platform o Interactive lecture
o Group presentations Octalysis GamificationTM
o Management games o Simulations
Course structure
Learning Outcome: Participants will be able to identify different process-related diagrams and charts and determine the best one to use to document their processes.
Learning Outcome: Participants will be able to design Flowchart processes to document simple, low-level processes with sparse details; Tree Diagrams to break down complex processes into their sub-processes; and RACI Charts to understand who is responsible, assisting consulted or informed for/about a particular
Learning Outcome: Participants will be able to design SIPOC Diagrams to clarify who are the suppliers, what are the inputs and outputs and who are the customers in a particular process; and Deployment Charts to clarify who is responsible for an activity and what are the decision points in a particular process.
Learning Outcome: Participants will be able to design IDEF-0 diagrams that clarify the inputs, outputs, controls and resources for each stage in a process.
Learning Outcome: Participants will be able to apply questioning, listening and probing techniques to gather process data from subject matter experts to document As-Is processes.
Learning Outcome: Participants will be able to apply everything they’ve learned on case studies from their own organization and document their current processes from the available documentation.
Learning Outcome: Participants will be able to use the TIMWOOD model to analyse wastage in time, effort and materials and transform the As-Is processes into more efficient and effective To-Be processes to propose to their organization.